Please note that Free Call numbers are only available in the countries listed below.

Alternatively you can dial +49-40-30333-1466 (charged as international call).

Service hours : Monday 00:01 to Friday 23:59 and Sunday 4:00 - 12:00 (all UTC time)

Service languages : English at all service times, Chinese and German at local business hours

Name of the country Free Call Number Mobile access available?
Argentina 00800 - 2255 6956 No
Australia 0011800 - 2255 6956 Yes
Austria 00800 - 2255 6956 Yes
Belgium 00800 - 2255 6956 Yes
Brazil 0021800 - 2255 6956 Yes
Canada 1 - 855 - 375 - 1013 Yes
China via Netcom 10800 - 7410029 No
China via China Telecom 10800 - 4100028 No
Cyprus 00800 - 2255 6956 Yes
Czech Republic 00800 - 2255 6956 Yes
Denmark 00800 - 2255 6956 Yes
Estonia 00800 - 2255 6956 Yes
Finland 00800 - 2255 6956 No
France 00800 - 2255 6956 Yes
Germany 0800 - 1824962 No
Greece 00800 - 2255 6956 No
Hong Kong 001800 - 2255 6956 Yes
Hungary 00800 - 2255 6956 Yes
India 0008000 - 410044 Yes
Indonesia 00780 - 34111945 No
Ireland 00800 - 2255 6956 No
Israel 014800 - 2255 6956 Yes
Italia 00800 - 2255 6956 No
Japan 010800 - 2255 6956 Yes
Kyrgyzstan 00800 - 2255 6956 No
Latvia 00800 - 2255 6956 No
Luxembourg 00800 - 2255 6956 Yes
Malaysia 00800 - 2255 6956 No
Malta 00800 - 2255 6956 No
Mexico 01-800-123-1807 Yes
Moldavia 00800 - 2255 6956 No
Netherlands 00800 - 2255 6956 Yes
New Zealand 00800 - 2255 6956 Yes
Norway 00800 - 2255 6956 Yes
Philippines 00800 - 2255 6956 Yes
Poland 00800 - 2255 6956 Yes
Portugal 00800 - 2255 6956 Yes
Russia 810800 - 2255 6956 No
Singapore 001800 - 2255 6956 Yes
Slovenia 00800 - 2255 6956 No
South Africa 09800 - 2255 6956 Yes
Spain 00800 - 2255 6956 Yes
Sweden 00800 - 2255 6956 Yes
Switzerland 00800 - 2255 6956 Yes
Taiwan 00800 - 2255 6956 Yes
Thailand 001800 - 2255 6956 Yes
Turkey 0811-2130043 Yes
United Kingdom 00800 - 2255 6956 Yes
United Arab Emirates 8000 - 410945 Yes
USA 1 - 855 - 375 - 1013 Yes
Uzbekistan 810800 - 2255 6956 No
Viet Nam 12032378 Yes